Pre-Analytical Assistant III

Quest Diagnostics • Arlington, TX

28d • $18

About The Position

The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions.

Requirements

• Must have at least 3 years experience in a laboratory environment or a production setting.
• Medical background preferred which includes medical terminology applicable to a clinical laboratory.
• Minimal data entry skills

Nice To Haves

• N/A

Responsibilities

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department.
• Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary.
• Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops.
• With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation.
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
• Understands complex relationship between test(s) ordered and specimen(s) received.
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
• Meets quality and productivity standards within 3 months of completing training
• Validates and verifies test orders as needed.
• Trains employees in Tech Ops job functions and may provide on-going training.
• Performs result entry as required for TIQ/TNP resolution.
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance.
• Other duties as assigned.
• Pending Review and Problem Resolution.
• Automated sortation and aliquoting instrument operation.
• Possible customer communications
• Internal training
• Problem-solving related to special accounts and compliance-related issues
• Pending review and resolution
• Operation of automated equipment
• Within 1 year of hire, proficient in processing electronic orders.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees