Pre Access Specialist, Ambulatory Care Building
About The Position
The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account. Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Responsibilities
- Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record
- Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy
- Answers and responds to external and internal phone calls in a timely manner
- Checks and responds to emails in a timely and professional manner
- Meets or exceeds productivity standards in the completion of daily assignments and accurate production
- Supports goals of department/organization
- Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization
- Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure
- Provides excellent customer service to internal and external customers using ADIET method
- Maintains an organized and efficient work area
- Transmits all patient documents accurately and in a timely manner
- Takes responsibility for maintaining accountability for improving job knowledge and skills
- Maintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors
- Maintains compliance with all company policies, procedures and standards of conduct
- Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
