PRC Training & Support Manager

Catholic Charities of Baltimore•Baltimore, MD

About The Position

Villa Maria Behavioral Health Clinics provide mental and behavioral health services to children, adults, and families across Maryland. These services include individual counseling, family counseling, psychiatric evaluation, social and coping skill development, addiction counseling and treatment, and medication management. Catholic Charities of Baltimore Villa Maria Behavioral Health Clinic is seeking a Peer Recovery Training and Support Manager who will support the Agency’s objective to expand the number of certified Peer Recovery Coaches within and outside of our Agency. This position will provide supervision and guidance to the peer support team, fostering a supportive and empowering environment. The work schedule is Monday – Friday 7:00am –3:00pm 37.5 hours a week.

Requirements

High school or GED.
Minimum of 4 years of experience in Substance Use Recovery or related field, with 2 years in a supervisory or managerial role.
Thorough understanding of addiction recovery principles, trauma-informed care, and the peer support model.
Registered Peer Supervisor (RPS) with the State of MD.
Certified Peer Recovery Specialist (CPRS) credential with the state of MD or CCAR Train the Trainer certification.
Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness in all interactions.
Acts with discretion, tact, and professionalism in all situations, maintaining confidentiality and integrity.
Demonstrates accountability by working independently, requiring minimal direction or supervision.
Exhibits exceptional planning and organizational skills, ensuring tasks are executed efficiently.
Apply strong critical thinking and problem-solving skills to navigate challenges and make informed decisions.
Possesses the ability to influence and engage staff, as well as trainees, fostering motivation and teamwork.
Requires proficiency in the utilization of computer systems and software necessary to perform positive functions, including, but not limited to, Windows PC, web browsing, database entry, Microsoft Office Application (i.e., Microsoft Outlook, Word, Excel, PowerPoint, and Teams).
Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.
Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role.
Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.

Responsibilities

Develops and implements training programs for peer recovery specialists, covering topics such as peer support principles, motivational interviewing, crisis intervention, and self-care.
Provides ongoing supervision, coaching, and support to peer recovery specialists, ensuring adherence to best practices and organizational standards.
Collaborates with clinical staff and program managers to integrate peer support into comprehensive treatment plans, recovery services, and community outreach efforts.
Evaluates the effectiveness of peer support programs through data collection and analysis, making recommendations for program improvements.
Facilitates peer support group meetings and educational workshops for individuals in recovery and their families.
Maintains documentation and records related to peer support activities, ensuring confidentiality and compliance with regulatory requirements.
Serves as a liaison between peer support staff, management, and external stakeholders, representing the organization in community partnerships and advocacy efforts.
Stays informed about developments and best practices in the field of peer support and addiction recovery, attending relevant training and conferences as needed.
Participates in the recruitment, hiring, and training of new peer recovery specialists, promoting a diverse and inclusive workforce.
Represents the agency while working with partnerships or external workgroups.
Responsible for managing and directing work team of 6-9 Peer Recovery Coaches to include recruiting new hires, onboarding new staff, and conducting performance reviews.
Serves on internal and external workgroups and committees as it relates to Peer Recovery initiatives.
Perform other duties as assigned.