prAna Portland PT Sales Associate

Columbia Sportswear Co. • Portland, OR

50d • Onsite

About The Position

The Sales Associate plays a vital role in our retail team, assisting store leadership in creating exceptional brand and guest experiences, driving store sales, and fostering a welcoming environment. They follow prAna's marketing and promotional strategies to increase sales and grow our customer base while maintaining high store standards. Strong communication with management and teammates is key to success in this role.

Requirements

• Retail sales or customer service experience in specialty retail, activewear, or outdoor apparel is a plus.
• Passion for outdoor activities, especially those that reflect the prAna brand's focus on an active California lifestyle-such as hiking, climbing and yoga-while embracing all forms of outdoor adventure.
• High school diploma or equivalent required.
• Must be at least 18 years old.
• Flexible availability to adapt to changing business needs and schedules.

Responsibilities

• Provide helpful, knowledgeable, and friendly service in person, over the phone, or through digital channels, following prAna's service standards.
• Greet guests warmly and create an engaging, educational shopping experience.
• Assist guests in finding merchandise and make thoughtful product recommendations to enhance their experience and maximize store sales.
• Handle special orders, exchanges, returns, and in-store purchases from prAna.com.
• Accurately and efficiently process sales transactions using the prAna POS system.
• Develop expertise in the prAna product line through training and enthusiastically educate customers about our apparel and accessories.
• Support inventory cycle counts, order processing, and stockroom organization.
• Help maintain a clean and organized store by assisting with regular tasks such as cleaning windows and bathrooms, sweeping floors, and dusting surfaces.
• Follow inventory control and loss prevention policies.
• Contribute to merchandising, floor resets, and visual directives to enhance the customer experience.
• Always adhere to all safety and security protocols.
• Share ideas and input for store and region-specific events that amplify prAna's voice in the outdoor world.

Benefits

• Life/Work Balance - We prioritize flexibility in work schedules because we believe that balance is essential.
• Generous product discounts on prAna and Columbia Sportswear family of brands: Columbia, Mountain Hardwear, and SOREL.
• Store credit to purchase product every 6 months.
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan.
• Opportunities for growth and development within prAna's retail team.
• Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• There are commuter benefits such as transit and parking reimbursement programs.
• We have wellness benefits and employee discounts available.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees