Practice Transformation Specialist, Flex

AledadeTampa, FL
7dRemote

About The Position

Practice Transformation Specialists serve as Aledade's frontline champions, building meaningful relationships with healthcare providers while gaining invaluable insights into our partner practices' evolving needs and success stories. As part of our innovative Flex Field Practice Transformation team, you'll deliver scalable, expert-level support that ensures every practice receives the consistent, high-quality guidance they need to thrive in value-based care. This dynamic role puts you at the heart of healthcare transformation, where your direct impact helps practices achieve better patient outcomes while driving meaningful change across the healthcare landscape. The position requires domestic travel within the United States up to 25% across the year. Outside of these travel periods, the role is entirely remote. Candidates should be comfortable working remotely or from home anywhere within the US, ensuring flexibility and adaptability in both settings to successfully fulfill the responsibilities of the role.

Requirements

  • 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
  • 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes.

Nice To Haves

  • Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills.
  • Familiarity with process mapping and work-flow analysis tools.
  • Excellent computer skills and willingness to learn additional software applications.

Responsibilities

  • Direct Practice Support: 80% - Responsible for supporting markets with staffing capacity for new and existing practices. This includes onboarding practices to Aledade, coaching on our technologies, and leading initiatives to ensure practices meet the goals outlined in their jointly developed Practice Transformation Plans.
  • ACO Training and Development: 10% - Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
  • Customer Success: 10% - Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.

Benefits

  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
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