Practice Transformation Manager - Davita IKC

DaVita • Federal Way, WA

1d • $96,000 - $132,000 • Hybrid

About The Position

The Practice Transformation Manager for our Chronic Kidney Disease Medicare Advantage (CKD MA) arrangement is a transformative relationship builder and strategic operational partner. This position focuses on helping DaVita Integrated Kidney Care (IKC) build meaningful relationships with practices participating in CKD MA. This role is a highly strategic, advisory position designed to drive long-term behavior change, practice transformation, and process improvement to elevate population health management. The Practice Transformation Manager will educate practices on how to succeed in value-based care, integrate DaVita IKC's care model into practice operations, and navigate the implementation of new, evolving clinical technology tools. Importantly, the role acts as a dedicated advocate for the practices, championing their needs, surfacing their feedback to internal cross-functional teams, and ensuring that DaVita's resources are actively working to support their unique operational realities. The ideal candidate is a resourceful self-starter who thrives in ambiguous environments and excels at building deep, credible relationships with both external clinicians and administrators, and internal cross-functional teams. Hybrid role with travel up to 50% between locations in the designated region of Washington, Oregon, Maryland, New Jersey, Utah, Nebraska and Nevada. Ideal candidates would live in Seattle–Tacoma–Bellevue, WA or Denver, CO metro area. If Denver-based, hybrid work schedule with 3 days of in-office work per week.

Requirements

• Proven track record of building highly successful, trust-based relationships with physicians and healthcare administrators.
• Experience in practice transformation: Strong background in change management, workflow optimization, and driving behavior change within clinical settings.
• Comfort with Ambiguity: Demonstrated ability to thrive in a startup-like environment, building processes from the ground up and navigating evolving tools/systems.
• Bachelor’s Degree required
• At least 5 years of experience in a clinical, clinical support, or healthcare account management role.
• Exceptional communication and presentation skills, with the ability to translate complex program requirements into actionable practice workflows.
• Self-starter mentality; highly resourceful and independent.
• Ability to strategically prioritize high-impact initiatives that drive long-term practice transformation and performance.
• Advanced proficiency in data analysis and Microsoft Office Products (Excel, PPT, Word).

Nice To Haves

• Value-Based Care Knowledge: Prior experience in healthcare services, working with payers, Medicare Advantage, value-based care models, and/or integrated healthcare models is highly preferred.

Responsibilities

• Process Transformation (35%): Partner with provider practices spanning across the kidney-care ecosystem to support meaningful, long-term behavior and operational change, shifting the focus from processes that support Fee-for-Service (FFS) to practice governance and strategic workflows that enable success in value-based care. Assess practice readiness and workflows to seamlessly partner with DaVita IKC care teams. Lead change management efforts within the practice, advocating for physicians and staff to adopt high-value healthcare practices and continuously improve total cost of care and clinical outcomes.
• Relationship Management (35%): Serve as the primary, trusted advisor for practices that have limited prior interaction with DaVita IKC, leading their onboarding and continuous education on DaVita IKC and value-based arrangements. Build deep, formal relationships with key stakeholders within the local integrated network, including but not limited to, nephrologists, PCPs, specialists, and health system leadership.
• High Quality Collaboration (15%): Introduce, educate, and align practice staff with DaVita IKC’s care teams, ensuring collaborative and highly coordinated patient care to improve total cost of care and clinical outcomes. Act as a pioneer in the market(s), confidently navigating uncertain situations and continuously advocating for the practices as new DaVita IKC care models and digital tools are developed and deployed. Resourcefully problem-solve complex integration challenges, providing feedback to DaVita product and clinical operations teams to refine tools and processes still in development. Demonstrate a "can-do" attitude when faced with operational roadblocks, independently finding solutions that benefit both the practice and DaVita.
• Performance Insights (15%): Review and synthesize clinical, operational, and financial data to uncover actionable insights for the practice. Lead regular, strategic meetings with physician champions and practice leadership to review key metrics, align on goals, and track progress on transformation initiatives. Ensure clear, proactive communication across DaVita leadership, local operators, and provider partners to drive program success.

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees