Practice Technology Support Specialist

Wiley|Wilson•Richmond, VA

4d•Hybrid

About The Position

Interested in making your mark at a 100% employee-owned firm? Wiley|Wilson, with 190+ employee-owners serving clients across five locations, is looking for the right person to grow with us! We are currently seeking a Practice Technology Support Specialist to join our Practice Technology team. This role is embedded in project delivery and supports architectural and engineering teams by helping implement BIM/CAD standards, setting up and maintaining project models, coordinating digital exchanges, and providing hands-on technical support. The Practice Technology Support Specialist works closely with Practice Technology leadership, discipline leads, project managers, and IT to ensure teams have the tools, workflows, and support needed to deliver high-quality projects efficiently and consistently. What We Offer We offer a competitive salary along with employee ownership through our ESOP program and work-from-home flexibility with details provided upon inquiry. Our generous benefits package includes multiple group health insurance options, a 401k with up to 6% matching contribution, 24 days of paid time off (PTO), five paid holidays per year, tuition reimbursement, and many other perks. Furthermore, we prioritize inclusivity with benefits such as 80 hours of parental leave for the birth of a child or newly adopted child, a hybrid work schedule to accommodate various needs, and for roles requiring travel, we ensure accommodations for individuals with disabilities.

Requirements

3-7 years of BIM/CAD or digital design support experience within an A/E or A/E/C environment
Associate or bachelor's degree in Architecture, Engineering, Architectural Technology, Engineering Technology, or a related field (or equivalent experience)
Proficiency in Autodesk Revit and AutoCAD, including model setup, troubleshooting, and standards application
Experience supporting multidisciplinary project teams, managing multiple requests, and assisting with model QA/QC and coordination
Working knowledge of collaboration platforms such as Autodesk Construction Cloud (ACC/BIM 360) or similar tools
Strong communication skills with the ability to explain technical workflows to users with varying levels of experience
Candidates must be eligible to work in the United States
Candidates must be eligible to obtain a security clearance

Nice To Haves

Experience supporting a centralized BIM or Practice Technology function
Familiarity with tools such as Navisworks, Bluebeam Revu, Enscape, or Twinmotion
Exposure to Dynamo or other scripting or automation tools
Experience assisting with software rollouts, standards deployments, or digital delivery planning