Practice Technician - Mount Sinai Brooklyn - Dept. of Surgery - Full-time - days

Mount Sinai Health System•Brooklyn, NY

About The Position

The Practice Technician provides clinical office support to Physicians & Surgeons and performs patient care and administrative duties necessary to deliver quality patient care. Responsibilities Roles & Responsibilities: Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies. Takes and monitors vital signs, including fetal heart rate if necessary Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to electrocardiogram Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team Transports patients and equipment as needed Performs any and all duties involving direct patient care as assigned by the RN/LPN/PA/MD within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures Documents in medical record / electronic medical record as required by hospital policy Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs. Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include: sending and receiving patient medical records; obtaining lab/x-ray reports, discharge summaries, referral information, etc. Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. Assists in the creation and maintenance of medical charts. Retrieves lab, pathology and diagnostic testing, and operative reports and data from computer systems Checks, verifies and updates insurance information utilizing internal or electronic sources. Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary Supports surgical or procedure scheduling or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms

Requirements

High School Diploma.
Certificate/Course(s), 1-2 years current experience as a Medical Assistant preferred, Medical Assistant Certificate required, EKG and Phlebotomy skill
BLS (American Heart Association)
Intermediate Computer skills required ( Word and Excel)
Excellent communication and interpersonal skills.
Demonstrates a professional, courteous, and respectful attitude in dealing with patients and families,
Maintains confidentiality and professional work environment.

Nice To Haves

Mandarin and/or Cantonese speaking a plus

Responsibilities

Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing
Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies.
Takes and monitors vital signs, including fetal heart rate if necessary
Performs phlebotomy, point of care testing, and other procedures as indicated by physician order, including but not limited to electrocardiogram
Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy
Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed
Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment
Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations
Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances
Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team
Transports patients and equipment as needed
Performs any and all duties involving direct patient care as assigned by the RN/LPN/PA/MD within the framework of the New York State Nurse Practice Act and MSHS Policy and Procedures
Documents in medical record / electronic medical record as required by hospital policy
Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs
Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs.
Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information
Fulfills clerical responsibilities as assigned using the electronic medical record (EMR) system or manually as necessary, to include: sending and receiving patient medical records; obtaining lab/x-ray reports, discharge summaries, referral information, etc.
Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately.
Assists in the creation and maintenance of medical charts.
Retrieves lab, pathology and diagnostic testing, and operative reports and data from computer systems
Checks, verifies and updates insurance information utilizing internal or electronic sources.
Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary
Supports surgical or procedure scheduling or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms