Practice Surgical Scheduler|Medical Assistant|CH Gastroenterology- 4 or 5 day work week option

Concord Hospital•Concord, NH

17h

About The Position

Flexible schedule, 4 or 5 day work week option Practice Surgical Scheduler with Medical Assistant and/or LNA experience required. Summary Reporting to the Clinical Manager, and/or Assistant Practice Manager, and under the direction of the providers, is responsible for the appropriate scheduling of surgical procedures. Works closely with hospital or facility where procedure will be performed to make appropriate arrangements.

Requirements

High school or equivalent (GED).
Minimum of one year experience as a surgical coordinator, preferably in an acute care/medical surgical setting preferred
With completion of an accredited Medical Assistant program, no experience is required.
Licensed Nursing Assistant must have a minimum of one year of healthcare experience.
Trained Military Medic must have the equivalent of one year related experience.

Nice To Haves

Associates Degree (A.D.)and/or Diploma in Nursing is desirable, but not required.
Graduate of an accredited Medical Assistant program preferred.
Successful completion of a Licensed Nursing Assistant program; or Military medical training with commensurate experience.

Responsibilities

Follows guidelines and prescribed format for answering the phone and identifies patient's health problem or concern and directs calls per practice guidelines.
Interviews patients.
Reviews patient's medications, allergies, obtains surgical history and identifies any comorbidities to determine which facility procedure can be performed.
Records information in the EMR.
Sends bowel prep prescription to pharmacy as needed.
Uses software (Cerner, Centricity, GroupWise, Portal) following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
Performs job specific requirements and other duties as assigned.
Performs other duties as assigned.
Schedules and coordinates, with patient, family and facility, surgery or surgical procedures.
Interviews and educates patient for surgery.
Ensures accuracy of all procedures, paperwork, testing and appointments.
Maintains relationships with outside offices, facilities and hospital departments.