Practice Support Assistant Vascular Surgery - Full Time Battle Creek

Bronson Healthcare • Battle Creek, MI

403d

About The Position

The Practice Support Assistant in Vascular Surgery plays a crucial role in ensuring smooth operations within the medical practice. This position involves a variety of administrative tasks such as answering phones, greeting patients, scheduling appointments, and managing patient records. The assistant is responsible for maintaining confidentiality, providing excellent customer service, and supporting the healthcare team in delivering quality care to patients.

Requirements

• High school diploma or GED required.
• 3-6 months of related experience in a medical office setting.
• Previous experience with medical insurance preferred.
• Proficient keyboarding and computer skills.
• Excellent verbal and written communication skills.
• Strong customer service skills and ability to maintain confidentiality.
• Ability to organize, alphabetize, and prioritize multiple tasks.

Nice To Haves

• Experience with hospital-based programs (e.g., Medic/Misys/Tiger) preferred.
• Basic math skills and ability to use office equipment.

Responsibilities

• Answer phones and greet patients in a professional manner.
• Schedule and coordinate patient appointments, tests, and referrals according to office/provider preferences.
• Register patients and confirm demographic and insurance information.
• Collect patient co-payments and enter charges/payments into the practice management system.
• Maintain patient medical records according to required standards.
• Perform basic office duties such as sorting mail, copying, filing, and faxing.
• Prepare encounter forms for charge entry using correct ICD-9 and CPT codes.
• Maintain provider schedules, including meetings and appointments.
• Run reports from the practice management system and prepare daily deposits.
• Engage in continuous study to maintain competence and skills necessary for the role.

Benefits

• Health insurance coverage
• Paid time off
• Retirement savings plan (401k)
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees