Practice Supervisor Jefferson Moss-Magee (Full-Time) Center One

Jefferson Health Plans • Philadelphia, PA

71d • Onsite

About The Position

The Practice Supervisor is responsible for the day-to-day operations and supervision of a team within a hospital based program. The Supervisor supervises Patient Service Associates, ensuring accurate documentation, adherence to departmental policies, and compliance with HR guidelines.

Requirements

• High school diploma or GED required.
• Typically requires at least 0 – 2 years of experience in a Physician Practice or Healthcare setting.

Nice To Haves

• Bachelor degree preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Serves as key Front Desk coordinator/troubleshooter to assure registration and scheduling functions are working smoothly and oversees patient flow.
• Supervises and monitors front desk.
• Provides coordination of staff coverage and schedules.
• First line supervisor for office personnel items including new employee training, disciplinary and performance management.
• Interviews new employee prospects and participates in hiring decisions for designated office.
• Responsive to the needs and requests of providers and escalates issues to Managers and/or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Customer service focused.
• Responsible for maintaining a safe, efficient and welcoming environment for Jefferson patients and staff.
• Facilitates authorization processes for continued patient care, including verifying insurance requirements, coordinating with payers, and ensuring timely submission of necessary documentation to support ongoing treatment plans.
• Performs other duties as assigned.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees