Practice Supervisor

University of Vermont Health Network•Vergennes, VT

5d•$27 - $41

About The Position

At Porter Medical Center we are improving the health of our community, one patient at a time. Job Summary: We are seeking a highly organized, motivated, and patient‑centered Primary Care Supervisor to join our team. This role plays a vital part in supporting daily operations, ensuring smooth clinic workflow, and fostering a positive team environment within our primary care practices. The ideal candidate is a strong communicator, has proven leadership skills, and thrives in a fast‑paced clinical environment.

Requirements

High school diploma required
Strong communication, problem‑solving, and organizational skills.
Ability to work collaboratively with staff, providers, and department leadership.
Proficiency in electronic health records (EHR), scheduling systems, and general computer skills.

Nice To Haves

1 Year of prior experience in a medical office or specialty care environment strongly preferred.
Leadership or supervisory experience preferred

Responsibilities

Team Leadership & Staff Support Provide daily supervision, coaching, and support to clinical and administrative staff.
Assist with onboarding, training, and mentoring new team members.
Schedule staff to meet clinic coverage needs and minimize disruptions in patient care.
Conduct regular check-ins, performance feedback, and contribute to evaluations.
Operational Oversight Ensure efficient clinic flow, proper patient scheduling, and excellent service delivery.
Partner with providers and practice leadership to optimize workflows and resolve operational issues.
Monitor inbox workflows, referral management, and task completion for quality and timeliness.
Support compliance with organizational policies, safety standards, and regulatory guidelines.
Patient Experience & Quality Serve as a resource for staff and patients regarding concerns or escalations.
Promote a positive, patient‑focused culture across the department.
Assist in implementing process improvements to enhance patient access, satisfaction, and outcomes.
Administrative Support Assist with reporting, data tracking, and maintaining department performance metrics.
Collaborate on projects that support departmental growth and service enhancements.
Fill in for front‑line roles when needed to maintain operational continuity.