Practice Supervisor Behavioral Health and Psychiatry

UnitedHealth Group • Everett, WA

28d

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Under minimal supervision, organizes and manages the operation of the clinic/department, assuring the continuity and quality of patient care by following appropriate clinic protocols and the supervision and evaluation of staff. Assists the CPM/Director/Facility Medical Director in day to day management of reception, Medical Assistant and Pharm Tech staff.

Requirements

• 2+ years of current experience working in a clinical setting
• Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations
• Intermediate level of experience with Microsoft Suite

Responsibilities

• Works with all members of the department health care team ensuring smooth patient flow within department. Uses Standard tools to monitor individual and departmental performance on key metrics
• Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage. Responsible for the day-to-day operations. Takes a leadership role in problem solving with employees and patients
• Directs work of staff, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of staff. Monitors skill development and performance of the staff. Provides orientation for all new staff and coaches for high performance. Gives regular performance feedback and conducts performance appraisals
• Meets regularly with CPM (Clinic Practice Manager). Performs other duties including monitoring budget expectations as indicated by CPM, researching and resolving customer complaints
• Communicates information to all staff, manager and physicians as necessary. Conducts staff meetings as needed. Lead and/or Participates in departmental quality improvement and service excellence activities. Researches and resolves clinical quality issues
• Acts as a safety champion for department clinicians.
• Ability to travel between clinics in Seattle, Bellevue, Everett and north.

Benefits

• In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed