Practice Operations Coordinator

Children's Healthcare of Atlanta•Atlanta, GA

20h

About The Position

Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care.

Requirements

Two years of experience in administrative or office management role
Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
Demonstrated skill at typing 45 error-free words per minute
Proficiency in Microsoft Office Suites and other Windows-based applications
Associates degree or high school diploma with 3 years related physician practice experience

Nice To Haves

Bachelor’s degree in business, healthcare, or related field
Knowledge of medical terminology
Administrative experience in healthcare or physician practice setting
Knowledge of electronic medical records

Responsibilities

Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
Supports practice by the coordination and maintenance of office supplies/equipment.
Consistently exhibits appropriate behavior and holds self-accountable to expectations.
Actively participates in process improvement initiatives to achieve practice or clinic goals.
Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
Effectively supports approved small or medium scale projects to enhance operations.
May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
Maintains provider and resource schedules.
May perform other department-specific duties and other assignments as appropriate.