Practice Manager
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About The Position
As we continue to expand and transform the primary care experience, we are looking for an Operations Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As the Operations Manager, you will help lead our people and processes to support growing teams and practices with increased complexity. You are responsible for the operation oversight, compliance and success of up to five locations, including safety, quality, customer experience, budgetary, people development and operations objectives. The Operations Manager will manage the office team, including administrative staff and phlebotomists (Laboratory Service Specialists) and will work in collaboration with clinical leadership to lead the providers, coaching and mentoring the office team to ensure performance objectives are met. You will build positive employee relations and build leadership bench strength within the organization. Reporting to the Senior Operations Manager, the Operations Manager will partner with them to drive performance within your respective practices and the Metropolitan Service Area (MSA) and ensure we are meeting patient and team experience goals.
