Practice Manager

QualDerm Partners-posted 3 months ago

Full-time • Manager

Voorhees Township, NJ

101-250 employees

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The Practice Manager is responsible for their assigned site, overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. By maintaining patient care schedules and flows that prioritize patient access, the Practice Manager will ensure smooth and efficient patient workflows that optimize provider utilization, while providing cost-effective and quality care to the patients we serve. The Practice Manager is responsible for fostering a team-based and positive culture and morale transformation, leading through change management. An experienced, passionate, strategic, critical-thinking, 'can do' attitude having, and committed leader is required for this position. The Practice Manager will be responsible for implementation of best practices, standardization across their site, and for compliance with all federal and state regulations and codes.

Using metrics (data-driven decision support), responsible for fiscal health of site(s), including daily practice operations, staff schedule, patient schedule, touchless-check-in and revenue cycle process, and overall occupational health and safety of staff/patients.
Support clinicians by maintaining and preparing work schedules and EMR templates.
Implement and update practice procedures to explain and champion organizational policies and procedures.
Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment.
Ensure compliance with governmental regulations and industry requirements.
Establish patient flow procedures and monitor for overall efficiency.
Review and address patient concerns/patient satisfaction data.
Market the site(s) for recruitment strategies for new patients.
Supervise staff at site(s), clinical and administrative team members.
Promote and build teamwork at site, focusing on Net Promotor Scores of 80% or better.
Responsible for practice growth, adapting to changing needs and priorities, ensuring that site(s) remain viable/fiscally healthy.
Submit for approval then adhere to budget, submitting monthly variance analyses and course correcting when necessary.

3 Years in Healthcare Management role.
Bachelor's preferred but will consider experience in lieu (5+ years).
At least three years of management experience overseeing a medical practice(s), preferably dermatology.
Strong and effective abilities in communication, teamwork, negotiation, conflict management, decision-making, and problem-solving skills.
Proven leadership abilities working with a multi-disciplinary team and team building, a focus in clinical understanding.
Compassion, empathy and a passion for excellent customer service and caring for families.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.

Prior dermatology experience preferred but not required.
Prior Medical Assistance experience preferred but not required.

Competitive Pay – Attractive compensation to reward your hard work.
Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered.
Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting.
Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year.
Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans.
Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances.
Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security.
Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges.
Exclusive Employee Discounts – Save on products and services with special discounts just for you.
Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team.

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