Practice Manager

SynergyVet LLC • Greenville, SC

78d

About The Position

The Practice Manager is positive under pressure, has a passion for helping not only animals but also people and can offer an exceptional customer service experience. They have excellent communication, people skills and have the desire to promote and encourage those around them. This individual will monitor the purchasing for the hospital, analyze trends, and develop their staff. The primary function and purpose of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, employee engagement and maximum productivity of the medical team. This includes management of staff, cost of goods sold (COGS), working with DVM staff to drive patient care, and delivering a positive client experience. The Practice Manager collaborates with their Regional Operations Specialist and Veterinary Partner to build the hospital’s brand and grow the client base, all while focusing on pet and client satisfaction and maintaining a positive culture for staff and DVMs.

Requirements

• High school diploma is required. Bachelor’s degree preferred.
• 3-5 years of management experience required. Preferably in the veterinary or hospitality industry.
• Experience with Microsoft software required (MS Excel, MS Outlook, MS Word)
• Ability to travel occasionally is preferred.

Responsibilities

• Create a positive culture
• Increase new clients, pet visits and weekly revenue
• Tasks and responsibilities completed as instructed
• Analyze and have a proactive course of action based on the needs of various identified trends
• Leverage tools and resources to problem solve or drive employee engagement
• Successful cross-hospital and departmental collaboration to drive performance
• Control inventory and spending while ensuring that the hospital needs are fulfilled at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree