Practice Manager - Royal Palm Beach
About The Position
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Requirements
- Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
- Three years related experience required (health care, veterinary profession, service industry, etc.)
- Direct supervisory experience (includes hiring, associate development, etc.)
- Strong organizational, communication and interpersonal skills
- A knack for problem solving
- Conflict management experience
- Leadership and analytical know-how
Nice To Haves
- Bachelor’s degree in business or related discipline preferred
Responsibilities
- Managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care
- Driving business results using medical practice management skills
- Developing associates and fostering an engaging team environment
- Ensuring that clients and patients have a positive experience when they visit the hospital
- Optimizing the growth of both businesses through a professional relationship with other stakeholders
- Interviewing, hiring and developing associates
- Evaluating the hospital’s processes, progress and productivity
- Training associates on how to educate clients about Optimum Wellness Plans®, preventive care, pet health needs and hospital services
- Educating associates on Banfield guidelines/practices
- Budgeting and planning for the hospital
- Supporting daily operations and staff
- Scheduling associates, coordinating time off and managing continuing education needs
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave (for both birth and adoption)
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits (coverage to help support you financially during hospital stays, critical illness, and accidents)
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
