Practice Manager

THOMAS EYE GROUP PC•Stonecrest, GA

3d•Onsite

About The Position

Responsible for managing the day-to-day operational activities required to assure a safe and effective patient-care environment in the Clinic; including sufficient staff coverage. Manages and directs the responsibilities of the clerical staff, clinical staff and physicians’ schedules (at multi-locations) to ensure compliance with the clinic’s policies, procedures and regulatory requirements. Prepares and manages budgets, product inventory, addresses complaints, accept deliveries and develops performance goals for staff. Develops and assists with the implementation of the clinic’s marketing strategies, processes invoices and staff payroll/timekeeping. Manages and sustains patient work flow schedules throughout the day. May greet/welcome patients, schedule appointments, coordinate surgery schedules and accept patients’ payments. Oversees and maintains knowledge of building maintenance and security.

Requirements

H.S. Diploma
5 years medical experience
Advance knowledge of HIPAA guidelines
Knowledge of diagnostic codes, billing codes and filing claims
Ability to manage and work with a Customer Service attitude and polite telephone etiquette
Proficient in MS(Word, Excel, PowerPoint, Internet); type at least 45 wpm accurately
Effective communication skills (written and verbal)
Able to lead and manage staff (co-workers)
Aptitude with mathematical functionality (budgets, ledgers, financial reporting)
Self-motivated, disciplined, driven, focused, observant
Proactive, take initiative, attention to details, a problem solver

Nice To Haves

College Degree Preferred
CMA Certification, desired
Ophthalmology preferred (2 years medical billing/coding and 2-3 years front desk)

Responsibilities

Managing day-to-day operational activities
Assuring a safe and effective patient-care environment
Ensuring sufficient staff coverage
Managing and directing clerical and clinical staff
Managing physicians’ schedules (at multi-locations)
Ensuring compliance with clinic policies, procedures, and regulatory requirements
Preparing and managing budgets
Managing product inventory
Addressing complaints
Accepting deliveries
Developing performance goals for staff
Developing and assisting with the implementation of clinic marketing strategies
Processing invoices and staff payroll/timekeeping
Managing and sustaining patient work flow schedules
Greeting/welcoming patients
Scheduling appointments
Coordinating surgery schedules
Accepting patients’ payments
Overseeing and maintaining knowledge of building maintenance and security