Practice Manager

StoneCreek Dental Care • Montgomery, AL

4h

About The Position

This position is responsible for overseeing the day-to-day operations of the dental practice, ensuring that it runs smoothly and meets its financial objectives by providing support to the office team and Lead Dentist.

Requirements

• High school diploma or general education degree (GED).
• Computer skills required: (Internet Software; Payroll Systems; Microsoft Software (Excel, Word and Outlook);
• Years of dental administration experience.
• Exceptional leadership and problem-solving skills.
• Strong communication skills.
• Team management skills.
• Conflict management skills.
• Attention to detail and thoroughness.
• Good interpersonal skills.
• Solid understanding of dental billing and insurance procedures.
• Previous dental experience is required.

Responsibilities

• Enforces office policies and protocols and oversees the delivery of quality dental care.
• Acts with urgency to resolve any quality control issues in accordance with the patients’ needs, company policies, and regulated standards, offering feedback to the team as necessary.
• Streamlines operational procedures and implement solutions to increase efficiency.
• Maintains HIPAA compliance and patient confidentiality within the office.
• Maintains all hygiene and safety regulations as mandated by OSHA.
• Leads meetings, trainings, and huddles with staff.
• Manages unscheduled treatment reports to ensure timely follow up with patients.
• Ensures production goals are met daily, monthly, and quarterly by overseeing scheduling practices.
• Ensures collection goals are met daily, monthly, and quarterly by ensuring that accounts receivables (patient aging) are collected in a timely manner.
• Maintains the appearance and functionality of the office.
• Builds and maintains relationships with referrals
• Monitors supply inventory and orders as needed.
• Coordinates staff coverage within the office.
• Oversees day-to-day employee relations, performance, and productivity.
• Ensures appropriate resources, support, and training materials are available.
• Conducts periodic meetings to reconnect with staff and complete yearly reviews.
• Disciplines insubordinate staff and follow protocol to submit documentation.
• Performs other related duties as assigned by management.

Benefits

• 10 days yearly Paid Time Off
• 7 yearly Paid Holidays
• Company Paid Life & ADD Insurance
• Free Dental Care ( excluding lab fees ) for Employee & Qualifying Dependents
• Medical Insurance
• Voluntary Vision Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Voluntary Life and ADD Insurance for Employee & Qualifying Dependents
• 401k with matching

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED