Practice Manager - Abingdon Square Veterinary Clinic - NY

Veterinary Innovative Partners•New York, NY

1d•$85,000 - $110,000

About The Position

Abingdon Square Veterinary Clinic is seeking an experienced Practice Manager to help lead our beautifully renovated hospital located in the heart of New York City. This role is perfect for a leader who thrives on supporting both people and operations while partnering closely with doctors and technicians to deliver exceptional care. Our Practice Manager plays a key role in shaping hospital culture, guiding team development, and ensuring the hospital runs smoothly behind the scenes so the medical team can focus on what matters most: providing outstanding care to pets and the people who love them. September 2024, we moved into our new facility at 374 6th Ave, New York, NY, and we are excited to continue growing our incredible team. Our modern facility was designed with both patients and staff in mind: • 5 spacious exam rooms • State-of-the-art surgical and dental suites (2 dental tables) • Advanced technology with Vetspire cloud-based records, AI tools for medical records, and more • Comfortable staff lounge to recharge between patients We are Fear Free, Feline Friendly Certified, and Human-Animal Bond Certified, offering routine and advanced surgery, dentistry, and urgent care in a collaborative and supportive environment.

Requirements

3+ years of leadership or supervisory experience
Veterinary hospital leadership experience preferred (Practice Manager, Hospital Manager, or experienced veterinary leader ready for the next step)
Strong leadership, team-building, and communication skills
Excellent organizational and problem-solving abilities
Experience with budgeting, KPIs, and operational performance management
Ability to remain calm, adaptable, and solution-focused in a fast-paced hospital environment

Nice To Haves

Vetspire experience is a plus but not required

Responsibilities

Lead, mentor, and support the hospital team to create a positive and collaborative workplace culture
Partner closely with the Medical Director and Regional Manager to support hospital goals, budgets, and long-term planning
Oversee daily hospital workflow, staffing, and team scheduling
Manage the hiring, onboarding, and development of hospital staff and team leaders
Lead regular team meetings, training initiatives, and performance reviews
Monitor hospital performance through key performance indicators (KPIs) and support operational improvements
Assist in financial planning including budget preparation, financial reporting, and performance analysis
Monitor and support financial operations including accounts payable, accounts receivable, and inventory management systems
Maintain inventory control processes and ensure appropriate stock of medical and hospital supplies
Oversee proper usage of the practice management software system to ensure accurate records and operational efficiency
Act as a liaison between the hospital and VIP support teams
Foster strong client relationships and help resolve complex client concerns when needed
Support marketing initiatives that help grow the hospital and strengthen client engagement
Promote a culture of continuous improvement, teamwork, and accountability

Benefits

Health Care, Life Insurance, & Disability
Comprehensive medical, dental, and vision plans; employer-paid basic life insurance and voluntary options including AD&D; short-term and long-term disability coverage.
Employee Assistance Program (EAP) available to all teammates.
Paid Time Off
Four (4) weeks of PTO for full-time teammates
Two (2) floating holidays
Training & Development
Continuing education opportunities
Personalized development programs and leadership growth support
Tuition Assistance
Uniform Allowance
Discounted Pet Care for part-time and full-time teammates.
Industry Leading Parental Leave Policy
Birth Parent(s): Up to 14 weeks paid leave at 100%
Non-Birth Parent(s): 6 weeks paid leave at 100%