Practice Manager

Epic Health System LlcSunrise, FL
Onsite

About The Position

We’re looking for a motivated and skilled Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

Requirements

  • At least 3 years of operational management experience, preferably in a healthcare setting.
  • Proven ability to lead and inspire high-performing teams.
  • Strong skills in conflict resolution, strategic planning, and problem-solving.
  • Adaptable and flexible, with the ability to pivot strategies as needed.
  • Exceptional communication skills, both written and verbal.
  • Proficiency in EHR systems and tools such as Microsoft Suite and Phreesia.
  • Dedication to high-quality patient care and a focus on improving health outcomes.

Nice To Haves

  • Bachelor’s degree in healthcare administration, business management, or a related field.
  • Experience in primary care or outpatient clinic management.
  • Familiarity with EHR systems like Allscripts.
  • Knowledge of the South Florida healthcare landscape is a plus.

Responsibilities

  • Staff Leadership & Development Recruit, train, and retain top clinical and administrative talent.
  • Conduct performance reviews, identify growth opportunities, and implement development plans.
  • Foster a culture of collaboration, continuous improvement, and excellence.
  • Operational Excellence Oversee daily clinic operations, ensuring efficient workflows and timely patient care.
  • Manage staff schedules and clinic attendance to ensure optimal coverage.
  • Ensure compliance with healthcare regulations, standards, and policies.
  • Exceptional Patient Experience Address patient concerns with respect, urgency, and a focus on delivering an excellent experience.
  • Advocate for patients to ensure their journey meets the highest standards of care.
  • Facility & Resource Management Maintain inventory levels and ensure medical equipment is functioning properly.
  • Ensure the clinic environment is clean, safe, and conducive to quality care.
  • Financial Oversight Analyze operational performance and identify areas for improvement.
  • Manage clinic financial operations, including intake, banking, and cost control.
  • Drive accountability for achieving financial and operational goals.
  • Growth & Business Development Support clinic growth initiatives through capacity planning and schedule optimization.
  • Build strong relationships with vendors and external partners to enhance operations.
  • Compliance & Safety Uphold adherence to all healthcare laws, regulations, and safety protocols.
  • Implement strategies to maintain a safe and effective environment for staff and patients.

Benefits

  • Competitive Salary: Reflecting your skills and leadership.
  • Comprehensive Benefits: Including health, dental, vision, and more.
  • Professional Development: Opportunities to advance your skills and career.
  • Collaborative Environment: Join a team that values innovation and patient-first care.
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