About The Position

This position works collaboratively with the physicians and staff of ambulatory practices. Uses the knowledge and skills of clinical and financial practices to identify appropriate services and needs. Applies understanding of facility strategic and tactical plans as well as quality goals to advance the ambulatory practice(s). Acts as a liaison between the users of Ambulatory clinical information systems and the Information Services Department (IS). Provides support and leadership for technology and processes. Supports all ambulatory initiatives throughout systems development, implementation, and productive use. Provides, facilitates, and enables the planning, development, enhancement and evaluation of clinical information systems and workflow with vendors, physicians, staff and other team members. Manages system security processes for new and existing users and assists in the training of staff as appropriate. Provides 1st level triage to all IT related issues and works with appropriate tier-2 support as needed. Requires a strong customer-oriented mentality that focuses on the timely resolution of problems.

Requirements

  • Must have at least 2 years experience with practice management systems in key areas such as set up, billing, registration, EMR and must be very knowledgeable of computer systems.
  • Must have in depth understanding of physician practice management and work flow.
  • Management experience required.
  • Strong leadership skills and experience.
  • Possess strong problem solving skills and able to balance multiple priorities at once.
  • Must be very knowledgeable of GE Centricity, Medisoft, IMBills, and other related systems.
  • Critical thinking skills: Planning and organizing (strategic and short term), exercising initiative, judgment, problem-solving and decision-making skills.
  • Skill in analysis, development of comprehensive reports and interpretation of complex data.
  • Ability to set priorities and communicate effectively and work well with others.
  • Knowledge of hospitalist program operations.
  • Possesses clinical application skills as they apply to Practice Management, Electronic Medical Record, Medical Billing and office work flow processes.
  • Associates degree in health care related field or Business required

Nice To Haves

  • Bachelors Degree preferred

Responsibilities

  • Identify appropriate services and needs using clinical and financial practices.
  • Advance the ambulatory practice(s) by applying understanding of facility strategic and tactical plans as well as quality goals.
  • Act as a liaison between users of Ambulatory clinical information systems and the Information Services Department (IS).
  • Provide support and leadership for technology and processes.
  • Support all ambulatory initiatives throughout systems development, implementation, and productive use.
  • Enable the planning, development, enhancement and evaluation of clinical information systems and workflow with vendors, physicians, staff and other team members.
  • Manage system security processes for new and existing users and assist in the training of staff as appropriate.
  • Provide 1st level triage to all IT related issues and works with appropriate tier-2 support as needed.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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