Practice Manager - UPP Presbyterian Neurological Surgery

UPMC•Pittsburgh, PA

9h•Hybrid

About The Position

University of Pittsburgh Physicians is hiring a Full-Time Practice Manager to help support UPP Presbyterian Neurological Surgery. This is an exciting opportunity for anyone with a desire to grow their healthcare operations experience in a demanding discipline. The department is one of the largest Academic Neurological Surgery departments in the country with 25+ neurosurgeons and 50+ APPs, all working toward the same mission of delivering Life Changing Medicine for our patients. Our Presbyterian location is uniquely active with 15 surgeons holding clinics throughout the week along with the APPs. We are looking for someone with a great mind and excitement for clinic operations to help move us forward. The role is responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Requirements

Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
OR Associates Degree + 3 years healthcare experience and 3 years of management experience
OR High School Diploma + 5 years healthcare experience and 5 years of management experience
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Responsibilities

Manages daily operations at physician offices and clinic sites and coordinates work activities.
Manages schedules and call-offs.
Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
Manages all functions of the financial and patient management system at physician offices.
Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
Integration of new physicians into CMI practices.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
Identifies and resolves work problems to ensure quality patient service.
Communicates effectively with senior management and physicians providing regular updates on operations.