Practice Manager - Roseville

Park Dental • Roseville, MN

2d • Onsite

About The Position

This position would serve our Roseville practice.
Park Dental is a dental group practice with more than 120 general dentists in 45 practice locations throughout the Minneapolis / St. Paul area. The group's mission for nearly 45 years is to provide a lifetime of dental health through quality, patient-centered care.
As a leading source for dental care services, we are committed to meeting the high expectations we set for ourselves. If you are looking for a career that provides opportunities to grow both personally and professionally, consider Park Dental – a company owned and led by doctors with a long history of serving patients in the Twin Cities.
#PDEE

Requirements

• Self-motivated, high energy, creative thinker
• Ability to work independently and as a team to achieve established goals
• Excellent written and verbal communication skills
• Strong interpersonal skills, developing constructive and cooperative working relationships with others striving for collaboration and demonstrating professionalism
• Demonstrated ability to effectively utilize resources, and understand when to collaborate with others
• Excellent problem solving skills
• Ability to deal with difficult situations such as high-level patient service issues and discussions with insurance companies
• Proven ability to handle multiple projects simultaneously and complete tasks both efficiently and independently with a high degree of accuracy in a time sensitive environment
• Strong analytical and financial skills including experience working with and understanding
• financial statements and valuation models
• Ability to organize, plan, and prioritize duties, demonstrating exceptional time-management skills with impeccable attention to detail
• Proficient with Microsoft Office applications
• Ability to utilize critical thinking, logic, and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to opportunities
• Minimum 5 years’ experience in customer (patient) service capacity
• Minimum 5 years’ experience of supervisory/management experience

Nice To Haves

• Bachelor's degree preferred, in business or closely related area

Responsibilities

• Works in coordination with the Doctors, Group Doctor Mentors, and Regional Operations Manager with full accountability for providing the highest level of service to Park Dental patients resulting in retention and referrals, ensuring all Team Members are trained and functioning within the Park Dental Service Excellence standards.
• Responsible for the operational and financial accountability of the dental practice, communicating any issues through the appropriate channels.
• Coordinate communication and meetings between the Doctors and Team Members.
• Effectively communicate and develop a strong working relationship with the Practice Doctors and promote teamwork through cooperative and professional behaviors.
• Follow and demonstrate commitment to the Park Dental policies, guidelines, professional expectations, and Service Excellence Standards.
• Responsible with the Doctors for the development of their annual business plans and assuring successful achievement of those plans.
• Conduct analysis and interpretation of monthly financial and operational performance of the practice to identify opportunities for improvement and communicate findings and recommendations to the Practice Doctors.

Benefits

• Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees