Practice Manager

Sono Bello•Chicago, IL

2d•$80,000 - $100,000

About The Position

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. A career at Sono Bello means being part of a high-energy, results-driven environment where your impact is visible every day. We’re passionate about what we do, and it shows in the experience we create for our patients. As the national leader in personalized body transformation, we help people look and feel their best and live their best lives now. The Practice Manager (PM) is the heartbeat of the center, owning day-to-day operations and overall performance. This role is responsible for delivering an exceptional patient experience, leading and developing a high-performing team, and driving results across sales, operations, and clinical partnerships. This is a true business leadership role. The right person will take full ownership of their center, operating it as if it were their own. Fast-paced environments energize you, you thrive on hitting and exceeding KPIs, and you know how to bring people together to execute at a high level. You’re decisive, adaptable, and able to balance multiple priorities while maintaining a strong sense of urgency.

Requirements

5+ years of experience leading mid to large-scale or multi-unit operations (retail, service, or healthcare)
Proven ability to lead teams and deliver results against KPIs and financial goals
Strong leadership presence with the ability to motivate, coach, and hold teams accountable
Passion for both the patient experience and employee development
Excellent communication and decision-making skills in a fast-paced environment
Bachelor’s degree or equivalent experience
Comfortable with technology and standard business tools (Microsoft Office, etc.)

Nice To Haves

Experience in medical, aesthetic, or dental environments preferred, but not required

Responsibilities

Lead all center operations in alignment with company values, policies, and standards
Recruit, onboard, coach, and develop a high-performing team
Own the full patient experience, from initial engagement through post-procedure follow-up
Oversee daily operations, including scheduling, labor management, inventory, and financial controls
Ensure compliance with all regulatory, safety, and accreditation standards
Partner across sales, operations, and clinical teams to drive performance and results