Practice Manager Podiatry, Physiatry and Hand Center

UnitedHealth Group•Everett, WA

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Manager functions as an integral member of the team and under minimal supervision, provides direction, inspiration and counseling to teammates. Monitors workflow functions, outcomes, customer satisfaction, and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with the Regional Operations Director.

Requirements

Basic Life Support for Healthcare providers (AHA) within 60 days of hire
1+ years of leadership experience (supervisor and above) with direct reports in a clinical setting or demonstrated equivalent experience
Intermediate level of experience with Microsoft Suite

Nice To Haves

Clinical Background (MA, Technologist, RN, etc.)

Responsibilities

Works with all members of the department health care team ensuring smooth patient flow within department. Responsible for the day-to-day operations including achieving established goals such as quality of care and budget expectations for production. Ensures compliance with all policies and procedures in accordance with State and Federal Regulations. Uses daily management system, and standard tools to monitor individual and departmental performance on key metrics
Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage. Demonstrates leadership and collaboration in problem solving with employees and patients
Directs work of teammates, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of teammates. Monitors skill development and performance of the staff. Provides orientation for all new teammates and coaches for high performance. Give regular performance feedback and conduct performance appraisals
Performs other duties including monitoring budget expectations, improving patient satisfaction, and engaging teammates and providers in a positive, encouraging work environment. Fosters a sense of urgency in teammates that promotes commitment to patient centered care, optimal clinical outcomes and regulatory compliance
Communicates regularly to all teammates, managers and physicians as necessary. Conducts teammate meetings as needed. Leads and/or participates in departmental quality improvement and service excellence activities. Research and resolve local clinical quality issues
Performs additional duties as assigned