Practice Manager - Stapleton

Banfield Pet Hospital•Stapleton, CO

1d•Onsite

About The Position

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path. The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services.

Requirements

Three years related experience (health care, veterinary profession, service industry, etc.)
Direct supervisory experience (includes hiring, associate development, etc.)
Strong organizational, communication and interpersonal skills
A knack for problem solving
Conflict management experience
Leadership and analytical know-how

Nice To Haves

Bachelor’s degree in business or related discipline

Responsibilities

Managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care
Driving business results using medical practice management skills
Developing associates and fostering an engaging team environment
Ensuring that clients and patients have a positive experience when they visit the hospital
Optimizing the growth of both businesses through professional relationships with stakeholders
Interviewing, hiring and developing associates
Evaluating the hospital’s processes, progress and productivity
Training associates on how to educate clients about Optimum Wellness Plans®, preventive care, pet health needs and hospital services
Educating associates on Banfield guidelines/practices
Budgeting and planning for the hospital
Supporting daily operations and staff
Scheduling associates, coordinating time off and managing continuing education needs

Benefits

Comprehensive Medical, Dental, and Vision Insurance
Generous Retirement Plans (401(k) and Roth)
Paid Time Off and Holidays
Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
Associate Life Insurance (company-paid) & Supplemental Life Insurance
Company-Paid Short- and Long-Term Disability
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Paid Parental Leave (for both birth and adoption)
Continuing Education Allowance (for Eligible Positions)
Back-Up Child and Elder Care & Family Support Resources
Fertility and Family Building Support
Digital Exercise Therapy
Voluntary Protection Benefits (coverage for hospital stays, critical illness, and accidents)
Legal Plan
Identity Protection
Commuter Benefits
Three Free Optimum Wellness Plans for Pets
Exclusive Discounts