Practice Manager-ICC Deerfield, Full Time Days

Northwestern Memorial Healthcare • Deerfield, IL

1d • Onsite

About The Position

The Practice Manager at Northwestern Medicine is responsible for managing the operations of one or more practice sites and supervising both clinical and administrative support staff. This role adheres to the mission, vision, and values of Northwestern Memorial, its Code of Ethics and Corporate Compliance Program, and all relevant policies, procedures, guidelines, and regulatory/accreditation standards. The position plays a crucial role in cultivating a positive workplace through patient-first interactions, aligning with Northwestern Medicine's leadership in healthcare.

Requirements

• Bachelors Degree
• 2 years health care experience
• Experience working within a clinical environment
• Outpatient setting experience
• Demonstrated organizational and leadership skills
• Excellent analytical skills

Nice To Haves

• Master of Business Administration (MBA) or Master of Health Administration (MHA)
• Academic medical center health care experience

Responsibilities

• Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Benefits

• competitive benefits
• tuition reimbursement
• loan forgiveness
• 401(k) matching
• lifecycle benefits
• wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees