Practice Manager- Southlake

Methodist Health SystemRichardson, TX
13hOnsite

About The Position

Your Job: The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

Requirements

  • Bachelors degree in health care administration, public health, health information management or business administration is preferred.
  • Three years of experience in a position with supervisory responsibilities preferred.
  • Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
  • Excellent analytical and problem-solving skills
  • Computer literacy and knowledge of relevant health care and administrative software
  • Good leadership, motivation, training and goal-setting skills
  • Excellent verbal and written communication skills
  • Financial and accounting skills
  • Knowledge of finance best practices and standards
  • Strong organization and time management skills

Responsibilities

  • Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives
  • Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals
  • Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports
  • Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget
  • Manage and oversee the business affairs of assigned practice
  • Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership
  • Manage and report to Supervisor the patient experience and access at assigned practice
  • Hire, train, monitor and retain staff
  • Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports
  • Manage work schedules and ensure appropriate staffing
  • Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance
  • Manage security and occupational health and safety at assigned practice
  • Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy
  • Partner with providers to achieve performance metrics
  • Collaborate with providers to develop business strategies and patient services
  • Support MMG in the recruitment and onboarding of Providers.
  • Assist in carrying out short and long-term practice growth strategies
  • Model leadership behaviors that support mission and goals of organization.
  • Lead practice-based committees for assigned practice to engage staff in operational decisions

Benefits

  • Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more.
  • The opportunities for career growth are equally generous.
  • Our affiliation means being part of an award-winning workplace: 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023 Top 10 Military Friendly® Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly® Employer, 2023
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