Practice Manager- Valley Mall

Meritus Health External • Hagerstown, MD

2d

About The Position

Lead operations. Empower teams. Improve access to care. Meritus Health is seeking a dynamic and experienced Practice Manager to oversee the daily operations of our outpatient practices. This role blends strategic leadership with hands-on management to ensure high-quality care, efficient workflows, and exceptional patient experiences.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum 5 years in healthcare operations, with at least 2 years in a supervisory role
• Strong background in personnel management, finance, and customer service
• Excellent communication, problem-solving, and organizational skills
• Knowledge of healthcare reimbursement, marketing, and basic P&L principles
• Maryland licensure as required by field of study

Responsibilities

• Lead and coach clinical and administrative staff to meet performance and quality standards
• Evaluate workflows and implement process improvements to enhance access and affordability
• Oversee scheduling, staffing, budget management, and reimbursement processes
• Ensure compliance with regulatory requirements and internal policies
• Support credentialing, licensure, and documentation for providers
• Foster communication across departments, referring practices, and leadership
• Prepare reports and metrics to monitor operational performance

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• education assistance program
• employee assistance program
• employees working evening, night, or weekend shifts may be eligible for a shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees