Practice Manager Woodstock (2 locations)

Southeast Medical Group•Woodstock, GA

37d•Onsite

About The Position

Responsible for the daily operation and maintenance of small to medium-sized clinic practices, typically consisting of 4-7 physicians. This role includes supervising staff, ongoing rounding w/in practice, implementing cost control measures, monitoring and ensuring adherence to patient care quality standards, resolving issues, and performing all duties necessary for the efficient and effective operation of the clinic. The position involves directing, supervising, and coordinating staff and activities to ensure high-quality patient service. Additionally, this role ensures staff compliance with legal and regulatory standards and clinic adherence to established policies and procedures.

Requirements

Associate's Degree required. Bachelor’s Degree preferred, or a minimum of 3 years of demonstrated management experience in a healthcare setting
Familiar with fiscal and human resource management practices
Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc.
Skill in gathering, analyzing and interpreting information
Familiar with fiscal management and human resource management practices
Proficiency with computer systems, programs and applications
Knowledge of health care administration principles, including managed care, insurance claims processes, medical terminology, etc
Ability to apply principles to solve everyday problems in a variety of situations
Knowledge of fiscal management and human resource management techniques
Knowledge of office management techniques and practices
Skill in written and verbal communication
Ability to exercise initiative, problem solving, decision-making
Ability to establish priorities and coordinate work activities
Good communication and customer service skills

Nice To Haves

Five or more years of clinical supervisory experience
Bilingual (English/Spanish) fluency preferred

Responsibilities

Oversight of the planning, organization and direction of clinic operations.
Position requires to be onsite during operational hours; this is a direct leadership role and critical to the operational success of the operations of practice.
Provides supervision, development and mentoring, evaluation and management of clinic supervisory staff.
Monitors compliance of all clinic metrics (Customer Service, Membership, Retention, etc).
Assists in the preparation, implementation and adherence to clinic budgets.
Ensures region is well promoted and properly represented through marketing and community relations.
Provides continual process improvement including all clinic processes and/or services.
Supervises assigned personnel to ensure quality patient care, including forms and procedures as required.
Monitors clinic workflow and schedule to ensure productivity standards are met.
Administers clinic policies and procedures in a consistent and timely manner.
Evaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staff.
Ensures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient care
Works with senior management to ensure operations and relations are effective
Attends required meetings and participates in committees as requested.
Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner.
Ensures that offices for new and incoming providers are ready and equipped.
Collects clinic performance and quality metrics and produces reports for management.
Orders office and medical supplies and ensures sufficient quantities are maintained at all times.
Assists in budget preparation and adherence.
Performs all other related duties as assigned