Practice Manager - Buckhead, GA

Banfield Pet Hospital

8d•$63,822 - $92,187

About The Position

Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path. In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans®, preventive care, pet health needs and hospital services. The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you’ll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession. Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well-being of our associates.

Requirements

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
Strong organizational, communication and interpersonal skills
A knack for problem solving
Conflict management experience
Leadership and analytical know-how

Responsibilities

Educating associates on Banfield guidelines/practices
Budgeting and planning for the hospital
Dealing with daily operations
Scheduling associates, coordinating time off and managing continuing education needs

Benefits

We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
We help our Practice Managers take charge of their professional development with the continuing education you’ll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing: Connections to learning experiences Networking opportunities Ways to give back to your community through volunteerism
Medical, Dental, Vision
Basic Life (company paid) & Supplemental Life
Short- and Long-Term Disability (company paid)
Flexible Spending Accounts
Commuter Benefits
Legal Plan
Health Savings Account with company funding
401(k) with generous company match
Paid Time Off & Holidays
Paid Parental Leave
Student Debt Program (for FT DVMs)
Continuing Education allowance for eligible positions
Free Optimum Wellness Plans for your pets’ preventive and general care