Practice Manager - Northfield Veterinary Hospital

Encore Vet Group • Northfield, OH

11h

About The Position

We’re Hiring a Practice Manager Who’s Ready to Lead with Purpose
Do you love building strong teams, creating systems that actually work, and helping a veterinary hospital run smoothly and sustainably? Do you enjoy partnering with a Medical Director, not just putting out fires all day? Do you believe great veterinary medicine and a healthy business go hand in hand?
At Northfield Veterinary Hospital, we are more than a veterinary hospital. We are a close-knit team of animal lovers, caretakers, and dedicated professionals who care deeply about our patients, our clients, and each other. We believe that a well-supported team is the foundation of great medicine, and we are committed to building a hospital where people feel proud of the work they do every day.
As we continue to grow, we are looking for a Veterinary Practice Manager who wants to lead with intention, strengthen our operations, and help guide our hospital into its next chapter.
Why you'll love us:
Modern, purposeful environment- We treat every pet with care and respect, and we value every team member just as much. Our hospital is built on trust, collaboration, and showing up for one another.
Collaborative, compassionate culture - We work together, communicate openly, and support one another through busy days and big goals. Our team takes pride in delivering excellent care while maintaining a positive, respectful workplace.
Support for your growth - We believe strong leadership matters. We support continued learning, professional development, and growth, including pursuing CVPM certification. When our leaders grow, our hospital grows with them.
The Role:
As our Practice Manager, you are the operational and cultural anchor of the hospital. You will work closely with our Medical Director to lead the team, support day-to-day operations, and create an environment where people feel supported, accountable, and motivated to do their best work.
This is not a role focused on maintaining the status quo. This is a role for someone who wants to lead, improve, and grow alongside the hospital.

Requirements

• You bring 3-5 years of management or leadership experience, ideally in a veterinary, healthcare, or service-based environment.
• You hold a Bachelor’s degree or have equivalent professional experience leading teams and operations.
• You enjoy building strong teams, efficient systems, and a positive workplace culture.
• You understand how leadership, operations, and financial health directly impact patient care.
• You lead with empathy, communicate clearly, and make thoughtful, confident decisions.
• You are organized, proactive, and comfortable problem-solving in a fast-paced setting.
• You bring a strong commitment to continued professional development and believe great leaders never stop learning.

Nice To Haves

• Have experience with veterinary practice management software.
• Have led recruiting, scheduling, onboarding, or training initiatives.
• Hold a CVPM or are actively working toward certification.
• Bring additional operational or leadership experience that supports hospital growth.

Responsibilities

• Partnering with the Medical Director to co-lead hospital operations and culture.
• Overseeing daily operations to ensure a safe, efficient, and welcoming environment.
• Managing financial performance including budgeting, reporting, inventory, and labor.
• Coaching, mentoring, and developing team members through clear expectations and support.
• Building strong systems around scheduling, workflows, onboarding, and accountability.
• Supporting local marketing efforts and community outreach.
• Identifying opportunities for improvement and implementing practical, sustainable solutions.

Benefits

• Generous CE Allowance + access to Encore Performance Academy trainings
• Health, Dental, Vision, PTO, Pet Benefits, 401(k) with up to a 5% match
• Free virtual mental help support
• Paid parental leave and holiday pay
• Encore’s mentorship and Performance Academy will set you up for success as a leader.
• Local leadership, medical autonomy, and the backing of Encore Vet Group, a supportive network of 55 veterinarian-led practices who keeps it real and supports practices achieve their own unique goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager