Practice Manager- Southlake

Methodist Health System • Richardson, TX

106d

About The Position

Your Job: The Office Manager will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

Requirements

• Bachelors degree in health care administration, public health, health information management or business administration is preferred.
• Three years of experience in a position with supervisory responsibilities preferred.
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients.
• Excellent analytical and problem-solving skills.
• Computer literacy and knowledge of relevant health care and administrative software.
• Good leadership, motivation, training and goal-setting skills.
• Excellent verbal and written communication skills.
• Financial and accounting skills.
• Knowledge of finance best practices and standards.
• Strong organization and time management skills.

Responsibilities

• Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives.
• Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals.
• Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports.
• Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget.
• Manage and oversee the business affairs of assigned practice.
• Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership.
• Manage and report to Supervisor the patient experience and access at assigned practice.
• Hire, train, monitor and retain staff.
• Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports.
• Manage work schedules and ensure appropriate staffing.
• Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance.
• Manage security and occupational health and safety at assigned practice.
• Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy.
• Partner with providers to achieve performance metrics.
• Collaborate with providers to develop business strategies and patient services.
• Support MMG in the recruitment and onboarding of Providers.
• Assist in carrying out short and long-term practice growth strategies.
• Model leadership behaviors that support mission and goals of organization.
• Lead practice-based committees for assigned practice to engage staff in operational decisions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Matched retirement plan
• Employee wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree