Practice Manager - Primary Care

Virtua Medical Group Pa • Voorhees Township, NJ

306d

About The Position

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Requirements

• 3-5 years supervisory experience in a medical practice or ambulatory medical setting.
• Knowledge of insurance (ICD-9 CPT coding, Medicare regulations, state regulations, CLIA, DOH, and OSHA regulations) preferred.
• Solid knowledge of and experience in billing and health insurance guidelines and practices, including commercial, Medicare and managed care payers.
• Solid knowledge of and ability to use, electronic medical records, scheduling, charging, and billing systems.
• Bachelor's degree required. Related experience in lieu of a degree may be considered on a case by case basis.

Responsibilities

• Oversees the daily/monthly expenditures, staffing and overtime hours.
• Ensures that assigned practice(s)' staff follows all front-end policies and procedures including but not limited to completion of missing charges, claim edits, daily cash reconciliation, tracking referrals, and other receivable/collection tasks.
• Identifies opportunities to increase patient volume and services while controlling expenses; creates implementation plan for improvement and executes improvement plan within budget.
• Responsible for development and maintenance of assigned practice(s)' budgets in collaboration with assigned practices' Lead Physicians.
• Responsible for providing explanations to leadership regarding budget-to-actual variances, and taking timely and appropriate actions to mitigate negative variances.
• Prepare critical daily, weekly, and monthly reports and provide data as needed.
• Assist with achievement of goals and objectives for metrics and reimbursement.
• Contributes to the development and implementation of policies and procedures that govern the operations of the practices/clinics.
• Responsible for achieving budget targets as well as goals for access and activities supporting referral management by monitoring Key Performance Indicator (KPI).
• Monitors clinician schedule flow, utilization and adjustments including daily monitoring of capacity.
• Assists providers with maintaining current licensure and credentials.
• Makes written and oral reports and recommendations to leadership concerning the operations of the practice(s).
• Works collaboratively with Human Resources and Lead Physician(s) to effectively recruit, interview, select, and hire personnel for the practice.
• Accountable for supervision and retention of office staff, including training, coaching and development.
• Responsible for oversight of Point of Care testing and compliance with State regulations.
• Acts as a liaison between VMG office personnel, Virtua and all external parties to ensure an outstanding customer experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree