Practice Manager Primary Care Ballard

UnitedHealth Group • Seattle, WA

214d • $71,600 - $140,600 • Onsite

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Manager functions as an integral member of the team and under minimal supervision, provides direction, inspiration and counseling to teammates. Monitors workflow functions, outcomes, customer satisfaction, and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with the Regional Operations Director.

Requirements

• Basic Life Support for Healthcare providers (AHA)
• 1+ years of leadership experience (supervisor and above) with direct reports in a clinical setting or demonstrated equivalent experience
• Intermediate level of experience with Microsoft Suite

Responsibilities

• Works with all members of the department health care team ensuring smooth patient flow within department.
• Responsible for the day-to-day operations including achieving established goals such as quality of care and budget expectations for production.
• Ensures compliance with all policies and procedures in accordance with State and Federal Regulations.
• Uses daily management system, and standard tools to monitor individual and departmental performance on key metrics.
• Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage.
• Demonstrates leadership and collaboration in problem solving with employees and patients.
• Directs work of teammates, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of teammates.
• Monitors skill development and performance of the staff.
• Provides orientation for all new teammates and coaches for high performance.
• Gives regular performance feedback and conducts performance appraisals.
• Performs other duties including monitoring budget expectations, improving patient satisfaction, and engaging teammates and providers in a positive, encouraging work environment.
• Fosters a sense of urgency in teammates that promotes commitment to patient centered care, optimal clinical outcomes and regulatory compliance.
• Communicates regularly to all teammates, managers and physicians as necessary.
• Conducts teammate meetings as needed.
• Leads and/or participates in departmental quality improvement and service excellence activities.
• Research and resolve local clinical quality issues.
• Performs additional duties as assigned.

Benefits

• $5,000 Sign-on Bonus for External Candidates
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities