Practice Manager, Oncology Services

University of Missouri Health Care • Columbia, MO

13d

About The Position

MU Health Care is looking for a strategic leader to serve as Practice Manager for Oncology Clinical Operations, overseeing a multi-specialty oncology clinic. The ideal candidate is a collaborative problem-solver with a passion for operational excellence, patient-centered care, and team development. This role offers the opportunity to drive innovation by implementing new services and supportive programs in partnership with clinical leadership. You’ll lead a diverse team of licensed and non-licensed professionals, ensuring optimal staffing, productivity, and continuity of care. Join a mission-driven organization where your leadership will directly shape the future of oncology care across mid-Missouri.
ABOUT MU HEALTH CARE
MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.
Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.
Learn more about MU Health Care.
Learn more about living in mid-Missouri.

Requirements

• Bachelor's degree in a related area.
• Five (5) years of related experience, two (2) of which are oncology specific.
• One (1) year of supervisory experience.
• Demonstrates knowledge of unit workflows, policies, and procedures to manage daily operations, maintain standards, and support quality improvement.
• Applies leadership and interpersonal skills to supervise staff, foster collaboration, and drive accountability and service excellence.
• Uses foundational budgeting and compliance skills to manage resources, support survey readiness, and ensure regulatory adherence.

Nice To Haves

• Bachelor's degree in a health or business-related field.
• Master’s degree in business or healthcare administration.
• Two (2) years of supervisory experience.
• Experience in a medical practice or ambulatory care experience.
• Experience with finance, budgets and process improvement strongly preferred.
• Additional license/certification requirements as determined by the hiring department

Responsibilities

• Oversees the daily operations of a multi-specialty oncology clinic (10 disease sites and supportive and palliative care).
• Implement new services and supportive programs in collaboration with Sr. Director and Medical Director.
• Supervises licensed and non-licensed personnel including RNs, LPNs, CMAs, CTAs, PSRs, Service Coordinators, Nurse Navigators, Patient Navigators, Mammography Technicians, and Business Support staff, in partnership with the nurse supervisor.
• Establishes, maintains, and monitors staffing levels, patient throughput, and productivity metrics.
• Collaborates with departmental leadership, practice physicians, and clinical supervisors to resolve operational issues and enhance care delivery.
• Develops, coordinates, and implements clinic policies and procedures in alignment with MU Health Care standards.
• Prepares and reviews monthly clinical, operational, and financial activity reports for assigned service lines.
• Represents oncology operations in internal and external meetings, committees, and initiatives as directed.
• Leads a culture of safety through proactive risk mitigation and continuous quality improvement, taking measures to routinely evaluate regulatory readiness.
• Monitors and analyzes safety and performance metrics to identify trends and implement corrective actions for staff and/or patients as appropriate.
• Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care.
• Monitor and oversee time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely approval for payroll purposes.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including nine holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager