Practice Manager II - Maumee Primary Care

Mercy Health • Maumee, OH

277d

About The Position

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Practice Manager 2 anticipates, plans, organizes and directs the operations of three or more physician practices which includes, but is not limited to, supporting 6 or more providers and managing a minimum of 10 employee FTEs to ensure the highest quality care and services are provided to patients. He/She is also responsible for achieving the annual operational and financial goals of the practice. In addition, this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients, providers, and employees through the application of standardized processes and best practices.

Requirements

• 2 year Associates degree
• Two years' experience managing a physician practice OR two years' experience as a Practice Lead AND has completed an internal MH management development program OR an equivalent external program.
• Outstanding communication and interpersonal skills.
• Demonstrated ability for conflict resolution, analyze and solve problems and execute on strategies in a fast-paced environment.
• Proficiency in Windows Microsoft Office and EMR.

Nice To Haves

• 4 year Bachelor Degree
• CarePath
• Scheduling
• Registration

Responsibilities

• Supervises and motivates people by promoting a team approach to problem solving, team development and goal setting within assigned areas.
• Performs management functions including interviewing, hiring, training, and evaluating staff.
• Counsels employees regarding employment, performance, promotion and termination in accordance with Human Resource policies.
• Ensures clinical staff practices within the scope of their respective licensing/certifying boards.
• Serves as a role model to set the standards of behavior, professionalism, and outstanding customer services in all relationships with internal and external customers.
• Facilitates troubleshooting and follow up to ensure effective provider, staff, customer and peer relationships.
• Adheres to the established controls of quality, compliance and risk standards for the day to day operations of the physician practice(s).
• Manages supply chain activities including the ordering of supplies and maintaining inventory, while adhering to departmental budgets.
• Processes all invoices and bills for the office.
• Functions as a key liaison for all new provider integration activities for the practice(s).
• Assists in the transition process for onboarding new physicians and APPs.
• Manages all revenue cycle processes, including work queues, copays, daily cash drawer, bank deposits, coding compliance, etc.
• Meets with Practice Administrator and MHP COO to review data trends and develop/adjust strategic priorities.
• Reviews applicable practice data and identifies variances.
• Analyzes financial and billing reports to assist with decision-making and reporting.
• Participates in planning and budgeting preparation and analysis.
• Coordinates support functions to ensure compliance with Joint Commission, where applicable, and other required regulatory agencies.
• Interfaces with hospital departments, as appropriate, to coordinate necessary infrastructure functions.

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree