Practice Manager-Dental - Comprehensive Care Center

Clinica Sierra Vista•Bakersfield, CA

12h

About The Position

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. The Dental Practice Manager is the liaison between administration and the dental offices. The Office Manager will perform a variety of duties and training for the dental staff. Attend meeting and participate in selected committees. Review and correct daily production and billing for proper reporting. Follow up on Incident Reports, Injuries, Refund Request, and Orders for the Dental Department. The Dental Practice Manager supports Clinica Sierra Vista Production System and promotes culture transformation to improve health outcomes, improve the patient experience, and reduce waste.

Requirements

Associate degree (AA/AS) in health care or related field (Bachelor’s preferred) and 2-3 years of supervisory experience.
Certified Dental Assistant (RDA) or three years recent dental field experience.
Knowledge of human resource management and employment laws.
Ability to read, analyze and interpret common financial reports, and legal documents.
The ability to respond to common inquiries or complaints from patients, staff, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, co-workers and staff.
Strong verbal and written communication skills.
Sound judgement and decision-making under pressure.
Experience in directing and leading a team.
Proficiency in office software and data reporting.
Valid driver’s license with a clean DMV record.
Current CPR certification.

Responsibilities

Oversees the daily operations of one large or multiple dental centers, managing budgets, scheduling, billing and Joint Commission Compliance.
Review and enhance office operations and procedures.
Verify and optimize scheduling policies for improved efficiency.
Develop programs to enhance office operations, patient retention, and appointment availability.
Must be able to motivate and mentor staff.
Is responsible for knowing the billing system and policies involving the preparation and input of information to patient accounts at the same time able to explain such information to patients.
Maintain advanced knowledge of software systems to compile, store and retrieve data for administrations reporting.
Manage procurement of office and dental supplies and equipment.
Complete and submit employee evaluations to Human Resources.
Ensure appropriate staffing levels and create monthly work schedules.
Address and resolve employee issues in coordination with HR.
Review employee time sheets and validate hours worked
Maintain an office environment focused on patient care and customer service.
Ensure compliance will all relevant state dental laws and company policy,
Facilitate staff meetings and communicate office systems.
Appropriately recognize clinical management issues and bring to appropriate clinical leadership
Reasonable and predictable in person attendance.
Other duties and responsibilities as assigned.