Practice Manager - Concierge Medicine
About The Position
We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: The Practice Manager – Concierge Medicine is a key operational and strategic leader for ensuring an exceptional white-glove experience for patients enrolled in a concierge medical practice. This role blends practice operations, patient experience, sales and membership growth, and brand/marketing strategy. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
Requirements
- Bachelor’s degree required.
- Minimum of 3 years’ experience in a leadership position in a wellness/medical spa, hospitality/luxury service, or similar customer-centric field.
Nice To Haves
- Master’s degree preferred.
- Prior membership sales experience preferred.
Benefits
- Day one benefits package
- Pension Plan & 401K
- Competitive compensation
- FSA & HSA options
- PTO programs available
- Education Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
