Practice Manager, Cardiology

Mass General Brigham • Newton, MA

9h • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking an experienced Practice Manager to lead our Cardiovascular Medicine specialty and play a foundational role in our patient-centered practice. Our Cardiology services include follow-up visits and a broad spectrum of diagnostic cardiac testing. Our mission is to provide patients with personalized, high-quality care. We are dedicated to improving and maintaining health through preventative care and treating chronic diseases. We treat chronic care needs such as hypertension, elevated cholesterol, congestive heart failure, coronary artery disease, and others. The Practice Manager will oversee daily operations of both our Hyannis and Orleans office, with the Hyannis location being the home base for this role. Our team includes approximately 20 staff members (clinical and non-clinical) that will report to this Practice Manager and 3 providers. The clinic hours of operation for this role are Monday–Friday, 8:30am–5:00pm If you’re a strategic, hands-on leader who enjoys building strong teams and driving operational excellence, this is an exciting opportunity to make a meaningful impact in a community-based ambulatory setting!

Requirements

• Bachelor's Degree Related Field of Study required
• Supervisory experience 5-7 years required
• Experience working in a healthcare environment 5-7 years required

Responsibilities

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
• Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate.
• Assists in the career development of practice employees through ongoing coaching, counseling, and training.
• Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
• Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
• Collaborates with practice leaders on the preparation of the practice's annual budgets.
• Oversees the department’s payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level