Practice Manager, Cardiology Services: Cardiology Clinic
About The Position
MU Health Care is looking for a bold, people‑centered leader who thrives on bringing out the best in others. This role is perfect for someone who is energized by problem‑solving, steady under pressure, and driven to elevate both team performance and patient experience. We want a collaborator who communicates clearly, builds trust quickly, and motivates teams to deliver exceptional care every day. The ideal candidate brings a sharp operational mindset with the confidence to make decisions, coach others, and champion continuous improvement. If you are someone who leads with purpose, inspires accountability, and takes pride in creating a culture of excellence, this opportunity is built for you. ABOUT MU HEALTH CARE MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri.
Requirements
- Bachelor’s degree in a related area.
- Five (5) years of related experience, two (2) of which are specific to cardiology.
- One (1) year of supervisory experience.
Nice To Haves
- Bachelor’s degree in a health or business-related field.
- Master’s degree in business or healthcare administration.
- Two (2) years of supervisory experience.
- Experience in medical practice or ambulatory care.
- Experience with finance, budgeting, and process improvement.
- Additional license/certification requirements as determined by the hiring department.
Responsibilities
- Demonstrates knowledge of unit workflows, policies, and procedures to manage daily operations, maintain standards, and support quality improvement.
- Applies leadership and interpersonal skills to supervise staff, foster collaboration, and drive accountability and service excellence.
- Uses foundational budgeting and compliance skills to manage resources, support survey readiness, and ensure regulatory adherence.
- Creates a high-performing team by interviewing, selecting, training, evaluating, coaching, disciplining, and leading staff.
- Provides daily oversight of clinic operations and ensures compliance with fiscal policies and procedures.
- Develops and manages efficient scheduling in collaboration with providers for both internal and outreach services.
- Leads staff in delivering compassionate, high-quality service, resulting in improved patient experience.
- Develops, communicates, and monitors departmental goals and programs to ensure timely completion.
- Monitors departmental operations and objectives for alignment with service line and institutional priorities.
- Leads and supports the implementation of quality assurance programs and performance improvement initiatives.
- Acts as a liaison for cardiovascular service line initiatives, collaborating with internal and external departments.
- Oversees equipment purchases, maintenance, and department resource needs.
- Supervises financial and administrative operations, ensuring fiscal accountability and budget adherence.
- Audits and monitors revenue cycle activities, implements improvements for income-producing operations.
- Develops and monitors productivity metrics and prepares reports as requested.
- Promotes cardiovascular clinical services internally and externally to support growth.
- Leads a culture of safety through proactive risk mitigation and continuous quality improvement, taking measures to routinely evaluate regulatory readiness.
- Monitors and analyzes safety and performance metrics to identify trends and implement corrective actions for staff and/or patients as appropriate.
- Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care.
- Monitor and oversee time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely approval for payroll purposes.
- May complete unit/department-specific duties as outlined in department documents.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including nine holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
