Practice Management Senior – Consulting Services

Baker Tilly • Chicago, DC

2d

About The Position

The Practice Management Senior provides operational and strategic support to the Consulting Service Line, driving process improvement, consistency, and execution across business lines and practices. The role partners closely with Practice Management leadership, Consulting leaders, and Enterprise Solutions & Operations (ESO) functions to ensure smooth operations, alignment with firm initiatives, and a focus on efficiency and quality. This individual plays a key role in translating strategic priorities into actionable plans, identifying opportunities for operational improvement, and supporting change management initiatives. The ideal candidate brings strong analytical skills, sound judgment, and the ability to operate both strategically and hands-on in a fast-paced, dynamic environment. Success in this role requires initiative, critical thinking, and the ability to build deep relationships, engage effectively with people at all levels, and influence outcomes through collaboration and credibility.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 3 years of experience in an operational, project management or consulting role
• Strong attention to detail, commitment to producing accurate work in a timely manner
• Proven ability to understand problems, think critically, and identify creative solutions
• Self directed professional with strong interpersonal skills
• Demonstrated ability to analyze data and business processes to generate actional insights and recommendations
• Strong verbal and written communications skills including the ability to articulate information and respond to questions clearly
• Ability to collaborate and work effectively across functions/departments/teams while building trust and positively influencing others
• Strong organization skills; able to effectively prioritize assignments and competing deadlines
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint

Nice To Haves

• Experience supporting change management, process improvement or organizational initiatives preferred

Responsibilities

• Assist with embedding standardized processes, tools, and frameworks to drive consistency, scalability, and operational excellence across the Consulting Service Line.
• Identify and implement process improvements that enhance team performance and client delivery efficiency.
• Partner with leadership to translate strategic priorities into executable operational plans and measurable outcomes.
• Facilitate and support change management efforts tied to firmwide initiatives, system implementations, and organizational transitions.
• Assist and execute team-level projects focused on workflow optimization, performance enhancement, and operational alignment.
• Serve as a point of contact for operational questions and process-related escalations, ensuring timely and effective resolution.
• Act as a system and process subject matter expert, assisting with engagement setup, financial coordination, resourcing, and related operational activities.
• Assist with evaluating business performance metrics and synthesize insights to inform decision-making and continuous improvement.
• Partner with ESO subject-matter experts (Finance, Resource Management, IT, etc.) to support service line objectives and enhance operational capabilities.
• Track utilization and workforce balance, including complementary workforce resources, to ensure alignment with strategic goals.
• Support onboarding, training, and integration for new hires and acquired practices to ensure a smooth transition into Consulting’s operating model.
• Collaborate on M&A activities to align and stabilize acquired teams within existing structures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees