Practice Leader

Hudec Dental•Cleveland, OH

4d•Onsite

About The Position

Be part of a legacy of care. At Hudec Dental, dentistry is more than clinical work — it’s about creating genuine connections and delivering care that makes patients feel like family. Since 1977, we’ve been 100% family owned and 100% family operated. For more than 40 years, Hudec Dental has remained a family practice in every sense — family-owned, family-driven, and focused on treating patients like our own family. Founded by Dr. John Hudec, who once did it all — from patient coordinator to hygienist to doctor — our practice was built on humility, hard work, and an unwavering commitment to people. That legacy lives on today in every smile we help create. We’re looking for an Office Manager who shares those same values — someone who leads with compassion, communicates with grace, and inspires others to grow both personally and professionally. This role is the bridge between patients, providers, and staff, ensuring that the office runs smoothly while creating an environment where both patients and team members feel like family.

Requirements

Associate’s or Bachelor’s degree in a business-related field, or equivalent experience
2–4 years of management or customer service experience (healthcare management strongly preferred)
Strong skills in Microsoft Office and practice management systems
Ability to lead with confidence, make independent decisions, and adapt in a fast-paced environment
Excellent listening, communication, and problem-solving skills
Passion for developing others and creating a positive, patient-first culture

Responsibilities

Oversee day-to-day operations of the dental practice with efficiency and excellence
Recruit, hire, train, and develop team members to reach their full potential
Partner with Regional Directors and HR to support staff needs, evaluations, and career growth
Lead daily morning huddles and monthly team meetings to drive alignment and engagement
Ensure provider schedules are optimized to meet production, revenue, and collection goals
Handle payroll, scheduling, and staffing to maintain smooth office operations
Resolve patient concerns with professionalism, care, and timeliness
Uphold compliance with Hudec Dental’s mission, values, and standards of care

Benefits

Competitive pay based on experience
Monday–Friday schedules, no evenings or weekends
Career development and advancement opportunities within our network
Backed by dedicated departments including Billing, Marketing, IT, HR, Procurement, and more
A family-focused culture that values both professional and personal well-being
Medical and vision coverage
Internal dental allowance for employees and immediate family
401(k) with employer match
Paid time off (PTO) and paid holidays
Work-life balance: no evenings or weekends
Career advancement opportunities
Referral program
Supportive, family-focused culture