Practice Leader

EVP Eyecare•Arlington, TX

About The Position

POSITION SUMMARY EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience. Our mission is to improve peoples lives through better vision and outstanding patient experiences. As Practice Leaders, the Leader will work closely with the Regional President and other company leaders to become the best eyecare provider within their region and in the world. This will be achieved by: Leading, implementing and promoting EVP Culture Growing the business organically and through add-on acquisitions Driving profitability and productivity as a matter of organizational habit Collaborate Corporate efforts to achieve goals Establish and optimize alignment, communication, and routines within the region, especially with doctors A Practice Leader will model above the line leadership based on the following standards: Enduring Discipline Model discipline in the way your region feels, your actions and your spoken word Imperfect Progress Focus on progress not perfection Fearless Effort Go Win vs. Not Losing Productive Discomfort Lean into the discomfort of progress and GSD Functional Humility Choose Improvement over Ego In summary, the Practice Leader is responsible for mobilizing and guiding their respective location towards extraordinary employee, patient, and financial outcomes.

Requirements

Bachelors Degree in Communications, Business, Marketing or other related field, Appropriate experience may replace
Excellent physician relationship skills
Excellent problem-solving skills
Must be organized, self-motivated, energetic, capable of strong presentations, have excellent oral and written communication skills
Must have the ability to quickly build rapport with team members and doctors
Excellent managerial skills required

Responsibilities

Promote our shared EVP Mission among all employees and providers
Lead EVP Cultural activities (HubEngage, Culture Huddles) that practices, promotes and permits our elite standards
Coordinates efforts to achieve and surpass volume, profitability, cash flow, and patient experience objectives in their location.
Work with the Director of Patient Experience to ensure optimum productivity and patient experience
Collaborate with compliance, patient experience, ambulatory services, H/R, billing, I/T, sales, marketing, accounting and finance to enhance the strength of their location.
Act as a liaison between the Clinic and ASC staff to problem solve and effect positive change.
Drive patient volume in partnership with Regional President and other team members based upon an approved monthly budget.
Develop and implement plans for systems, processes, and personnel designed to achieve the best patient experience and productivity across all functions.
Use weekly flash report, other KPI reports, forecasting and budgeting to drive company goals.
Use metrics to monitor performance and drive improvements in operational results and patient experience.
Teach direct reports and other employees to use metrics to drive and manage the business.
Provide communication routines that produce high employee engagement and alignment with corporate objectives.
Mitigate human resource conflicts in a manner consistent with values and risk management objectives with the support of the Director of People and Culture
Implement and monitor all operational policies and procedures to ensure full compliance with HIPAA, OSHA, as well as all other federal, state and local regulations and laws.
Foster a compliance over growth mentality within region.
Monitor schedules, wait times and other operational activities and implement improvements where necessary.
Actively utilize Corporate Services Team to leverage leadership position, collaborating on priority initiatives.
Work collaboratively with other practice leaders of the region to execute strategic, operational, and tactical goals.