Practice Development Experience Analyst

Ropes & Gray • Boston, MA

1d • Hybrid

About The Position

The Practice Development Experience Analyst (PDEA) will support the Asset Management practice in the tracking, analysis, organization and governance of the practice group’s experience initiatives. The PDEA will support efforts to identify, retain and share matter and client experience within the Practice Development Business Support Team and asset management practice to provide excellent legal services to our clients. The PDEA will also identify processes for enhanced internal experience tracking, develop and maintain best practices for tracking experience and have a role in contributing to external rankings, marketing content and league tables.

Requirements

• An undergraduate degree. A minimum of 1 year work experience preferred.
• A background in business or equivalent experience is desirable. Familiarity with the asset management industry is a plus.
• Strong project management, judgment, critical thinking and organizational skills.
• Ability to work in a self-directed manner, take ownership of tasks and contribute to the success of the team.
• Ability to identify and solve problems, and take initiative.

Nice To Haves

• Familiarity with the asset management industry is a plus.
• A background in business or equivalent experience is desirable.

Responsibilities

• Identify, retain and share experience for the Asset Management practice.
• Work with the Practice Development Manager (PDM) and other practice development team members to identify experience trends and drive experience tracking initiatives that directly align with the Asset Management practice group’s strategic priorities.
• Ensure consistency and clarity of practice specific work data across the organization by maintaining the internal experience databases as well as other knowledge management repositories.
• Effectively communicate with stakeholders to clarify experience details as needed.
• Proactively review data regularly for inconsistencies and gaps to be remediated, report on and troubleshoot issues related to experience tracking.
• Provide support in responding to ranking and award submissions (i.e., league tables), including identifying appropriate work experience to support each request.
• Provide support in maintaining asset management practice websites with current experience.
• Identify and collaborate on best practices for using various work experience data with the Practice Development Business Support team and Knowledge Management team.
• Proactively research and collect data to support tracking of experience.

Benefits

• The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture.
• this role is eligible for a discretionary bonus based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level