Practice Customer Engineer, Apigee, Google Cloud

Google•New York, NY

About The Position

As an Apigee and Application Integration Customer Engineer, you will partner with technical Sales teams as a subject-matter-expert in application integration to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use the expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, enhancing for results when in production and identifying ways to multiply the impact of the team as a whole. You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Nice To Haves

Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience.
Experience with legacy and modern application development, container orchestration systems, middleware technologies, and other applicable platforms.
Experience with integration architecture patterns, security protocols, enterprise messaging patterns (e.g., APIs, SOA, ESB, or BPM).
Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, cloud infrastructure, and cloud networking.
Knowledge of security and understanding of API security technologies such as OAuth, mTLS, SAML, JWT, and SSO.
Understanding of Google Cloud, multi and hybrid-cloud strategies, and associated technologies.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share subject-matter expertise on API management, application integration platform, security, and other application modernization areas to support the technical relationship with customers.
Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.