Practice Coordinator Family Practice

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

Banner Health Greenway Family Practice physicians provide centralized care for patients and their families over the course of their lifetime. They work with patients of all ages and provide primary physician services. Our staff and providers form deep and meaningful partnerships with their patients by delivering important preventative care, helping patients manage conditions or offering support and guidance when health symptoms arise. Joining this team as the Practice Coordinator offers a unique opportunity to support leadership while strengthening your skills across a diverse range of responsibilities. In this role, you will conduct audits, resolve missing information, coordinate provider schedules, assist with invoicing, and serve as an essential resource when clinical teams are onsite. If you’re seeking a dynamic position where no two days are alike, enjoy working closely with providers and patients, and want a strong pathway into leadership, this is an opportunity you won’t want to miss. At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care. This position works to ensure the efficient and effective operation of the practice, including general office administration and daily operations. This position may also be responsible for assisting clinicians and nursing staff in providing medical care and utilizes specialized knowledge, judgment and skills necessary to provide appropriate patient care.

Requirements

Requires a level of literacy and basic math skills as normally demonstrated at the level of a high school graduate.
Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.
Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment.
Requires excellent communication and organizational skills.

Nice To Haves

Associate's degree preferred.
Additional related education and/or experience preferred.

Responsibilities

Assists with the smooth operations of the practice and ensures quality patient experiences. May supervise and provide direction to non-physician staff.
Responsible for the daily workflow of the office. This may include direction, orientation, educational needs, performance reviews and disciplinary functions of designated staff.
Assists in the resolution of operational and administrative issues and conflicts in a prompt and efficient manner.
Covers front and/or back office functions. May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.
Develops and maintains effective working relationships with staff, providers, and other departments. Serves as a role model and resource person for providing quality patient care and patient information as needed.
Assists in maintaining office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
Assists with ordering, tracking and maintaining product inventory and replenishing and dispersing supplies to ensure all areas are appropriately stocked and supplies are readily accessible.
Assists in maintains a clean, functional environment. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
This position has a strong understanding of the daily workflow of the practice and functions autonomously to provide guidance to ensure quality patient experiences and efficient practice operations. This position is required to have working knowledge of referral and authorization processes and must have the ability to navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers include all patients, staff and clinic providers. External customers include the community, vendors and non-clinic providers and facilities.