Practice Consultant II

FIS • Milwaukee, WI

270d • $123,810 - $207,980 • Hybrid

About The Position

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? With an executive presence, this person will design practice solutions to ensure engagements meet client needs, business requirements and future business growth objectives.

Requirements

• Recognized by peers as a Subject Matter Expert (SME) in credit card platforms and the practice specialty.
• 10+ years of recent experience overseeing every aspect and all activities associated with complex programs.
• 10+ years of recent experience with office migration and product knowledge.
• 10+ years of recent experience and have extensive knowledge of credit card systems and processes.
• 10+ years of recent experience in the definition and implementation of service offerings for multiple projects.
• In-depth knowledge and expertise in the assigned practice area and related business.
• In-depth knowledge of the financial services industry and related practice specialty.
• Strong financial management and planning skills.
• Ability to communicate effectively with all levels of management in an organized, professional manner.
• Proven success in building relationships.
• Ability to persuade and influence others on the best approach to take.
• Willingness to travel 5%-10% or as needed.

Nice To Haves

• Bachelor's degree in business administration, management, or related discipline, or equivalent combination of education, training, and work experience.
• PMP Certification

Responsibilities

• Define, maintain, and enhance practice offerings to support business objectives, strategic development roadmap, and client needs.
• Design, enhance, and implement practice offerings tailored to specific client requirements and market opportunities.
• Consult with sales, account management, and clients to recommend appropriate practice offerings that meet strategic business needs.
• Advise clients on strategic technology projects within the practice area.
• Provide pre-sales support, including developing proposals, negotiating pricing, planning engagement projects, and delivering presentations.
• Collaborate with product management, development, sales, and senior management to define and support the practice area.
• Nurture relationships, define consulting engagements, and sell initiatives to support relationship needs.
• Maintain quality relationships with internal and external clients to gain referrals and achieve excellent client satisfaction and loyalty.
• Identify business process improvements for increased efficiency and enhanced client experience.
• Ensure the practice provides industry thought leadership.
• Research and resolve critical issues related to the practice in a timely and professional manner.
• Provide technical and business domain expertise.
• Work directly with clients and travel to client sites as needed.

Benefits

• A voice in the future of fintech.
• Always-on learning and development.
• Collaborative work environment.
• Opportunities to give back.
• Competitive salary and benefits.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree